Privacy Policy | Bahrain eVisa Application Service

1. Introduction

Welcome to the Bahrain eVisa application service operated by International Visa Service Sp. z o. o. sp. k. ("we", "us", "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services to apply for a Bahrain eVisa.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

The personal information we collect may include the following:

Personal Identification Information: Name, date of birth, gender, nationality.
Contact Information: Email address, phone number, mailing address.
Passport Information: Passport number, issue date, expiry date, country of issue, scanned copy of passport biographical page.
Travel Information: Purpose of visit, intended dates of travel, flight details, accommodation details in Bahrain.
Payment Information: Credit/debit card details for processing visa fees (processed through secure third-party payment gateways; we do not store full card details).
Photographs: Digital passport-style photographs submitted as part of the application.
Technical Data: IP address, browser type, operating system, access times, pages viewed (collected automatically via cookies and similar technologies).

3. How We Use Your Information

We use the information we collect primarily to provide, maintain, and improve our services, including:

To process your Bahrain eVisa application and submit it to the relevant government authorities.
To communicate with you regarding your application status, requests for additional information, or other service-related matters.
To process payments for visa fees.
To respond to your inquiries and provide customer support.
To improve our website and services based on user feedback and usage patterns.
To comply with legal obligations and regulations.
To prevent fraud and enhance the security of our platform.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information in the following circumstances:

With Government Authorities: We share necessary information with the Kingdom of Bahrain's immigration authorities to process your eVisa application.
With Service Providers: We may share information with third-party vendors and service providers who perform services for us or on our behalf (e.g., payment processing, data analysis, email delivery). These providers have access only to the information necessary to perform their functions and are obligated to maintain confidentiality.
For Legal Reasons: We may disclose information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

5. Data Security

We implement administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. We use secure servers and encryption technologies. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee complete security of data transmitted online.

6. Cookies Policy

Our website uses cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Essential Cookies: Necessary for the website to function properly (e.g., session management, security).
Performance Cookies: Help us understand how visitors interact with our website by collecting information anonymously (e.g., Google Analytics).
Functionality Cookies: Allow the website to remember choices you make (e.g., language preference).

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service. By using our website, you consent to the use of cookies in accordance with this policy.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict the processing of your data. To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us:

International Visa Service Sp. z o. o. sp. k.
NIP: PL9542766476
Graniczna 29 street
40-017 Katowice
Poland
Email: support@evisa.express
Or visit our Contact Page.